Frequently Asked Questions

Yes, Axistrades was officially registered in the United Kingdom.
Our investment platform provides you with the most favorable conditions for cooperation, including different investment plans, progressive scale of profitability, low financial risk, convenience and ease of use, and many other benefits that you can really appreciate by investing through Axistrades.
Surely, it would not be right saying that there is not any risk at all. Every business is exposed into some kind of risk. Axistrades makes all possible to minimize the risk to nearly minimum possible.
Choose the most suitable plan, click 'MAKE DEPOSIT', specify the preferred e-wallet, enter the deposit amount and confirm the transaction.
The deposit amount depends on the chosen investment plan. You can deposit any amount Minimum of $2020 and above.
We process withdrawal requests and make money transfers manually, this process might take up to 24 business hours. This is being done in order to exclude cases of fraud.
In order to improve our customers’ experience and expedite the accounts verification process, clients can now see their account status and if their documents have been approved or rejected, and why. The account Verification Status shows in the Upload Documents Tab (on the left side of your My Account page). Once you open that tab, you will see on the top of the page: If your account has been verified: (screen shot) Your Account is Verified. If your account has not been verified: (screen shot) Your Account is Not Verified. After you upload the documents into your account, the document verification team will review the document within 1 business day. Once done, the status will change: If the document is approved, it will show a green check mark next to it: If the Document has been rejected, the status will change to Rejected and below it, will specify what needs to be uploaded instead or corrected in the uploaded document. Please Note: under the strict regulatory requirement to which Axistrades is obligated, accounts that are not verified within 14 days of their first deposit are subject to being blocked.
In order to verify your account you will need to provide the following documents: 1. Proof of ID - A coloured copy of a valid government-issued ID (e.g. Passport, ID card, driver’s license), containing the following information: name, picture and date of birth. (must match the information you registered your account with). 2. Proof of Address - A utility bill for address verification (e.g. electricity, water, gas, landline phone, local authority waste disposal), containing the following information: name, address, date - not older than six months (must match the ones you registered with). We do not accept mobile phone bills or any sort of letters for verification. All documents must be readable, easily viewed and identified with all corners clearly visible. For third party deposits, please send documents for both parties as well as a front & back, colour copy of the credit card used, showing: full name, expiration date, first 4 and last 4 digits of the credit card number and a signed POA (Power of Attorney) Form. Please note: You may hide the CVV Security code on back and the middle 8 digits on the front.
Axistrades operates under the strictest Regulatory Standards. This requires our Customers to verify their Account; thus, you can only upload the documentation through your My Account area.To do so, simply follow this step by step guide:Login to your My Account area with your USERNAME and password;